Privacy Policy

Pierce Pest Control LLC uses customer information to answer service requests, schedule work, provide pest control, wildlife, cleanout, junk removal, and sanitation services, and maintain service records.

Information We Collect

We may collect your name, phone number, address, service location, email address, service photos, pest or property details, appointment preferences, billing details, and messages you send by phone, text, website, or another communication channel.

How We Use Information

We use information to respond to inquiries, schedule and confirm appointments, provide estimates, complete service, send service updates, maintain required records, improve customer support, and comply with legal, safety, pesticide, wildlife, tax, or business obligations.

Calls, Texts, And Service Messages

If you call, text, or request service from Pierce Pest Control LLC, we may use your phone number to reply, confirm details, send appointment updates, request photos, or follow up about service. Message and data rates may apply. See our SMS Terms for text message details.

Sharing

We do not sell customer personal information. We may share information with service providers that help operate scheduling, communications, payment, records, website hosting, analytics, or business systems, and when required for legal, safety, insurance, or compliance reasons.

Retention And Security

We keep service records as needed for business operations, compliance, accounting, warranty, dispute, and customer support purposes. We use reasonable safeguards, but no website, phone, messaging, or cloud system can be guaranteed completely secure.

Your Choices

You can request updates or corrections to your contact information by calling (330) 289-6928. You can opt out of non-essential text messages by replying STOP. Service or legally required records may still be retained when needed.

Contact

Questions about this policy can be directed to Pierce Pest Control LLC at (330) 289-6928, 2244 Windemere Ave, Akron, OH 44312.